The influence of workforce agility and perceived organizational support on adaptive performance at public organizations manpower sector
Keywords:
Adaptive Performance, Ministry of Manpower, Perceived Organizational Support, Public Organizations, Workforce AgilityAbstract
Adaptive performance is crucial for boosting the performance of public organizations. The Ministry of Manpower (Kemnaker), as the leading public organization responsible for the employment sector, needs to improve organizational governance and human resource adaptability to address the challenges of current environmental changes. This study aims to determine the role of workforce agility and perceived organization support on adaptive performance at public sector organizations in the manpower sector. The research method used was quantitative, with data collection through a survey. The population in this study was all civil servants (ASN) in the Ministry of Manpower of the Republic of Indonesia, using a purposive sampling technique, involving 93 respondents. Data analysis used IBM SPSS 25 software. The results of the regression analysis show that simultaneously, workforce agility and perceived organizational support have a significant effect on adaptive performance, with the calculated F value > F table and significance < 0.05. Partially, workforce agility (p = 0.000) has a significant effect on adaptive performance, while perceived organizational support (p = 0.069) does not show a direct significant effect. These findings indicate that employee work agility is a key factor in encouraging adaptability in manpower public organizations.
References
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Indriastuti, D., & Fachrunnisa, O. (2021). Achieving Organizational Change: Preparing Individuals to Change and their Impact on Performance. Public Organization Review, 21(3), 377–391. https://doi.org/10.1007/s11115-020-00494-1
Jo, Y., & Hong, A. J. (2022). Impact of Agile Learning on Innovative Behavior: A Moderated Mediation Model of Employee Engagement and Perceived Organizational Support. Frontiers in Psychology, 13(June), 1–14. https://doi.org/10.3389/fpsyg.2022.900830
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Petermann, M. K. H., & Zacher, H. (2022). Workforce Agility: Development and Validation of a Multidimensional Measure. Frontiers in Psychology, 13(March). https://doi.org/10.3389/fpsyg.2022.841862
Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance. Journal of Applied Psychology, 85(4), 612–624. https://doi.org/10.1037/0021-9010.85.4.612
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698
Rostiana, R., & Lie, D. (2019). Multi-dimensional Individual Work Performance: Predictors and Mediators. GATR Global Journal of Business Social Sciences Review, 7(1), 54–60. https://doi.org/10.35609/gjbssr.2019.7.1(7)
Sakti, P., Parimita, W., & Widyastuti, U. (2025). Factors Explaining Adaptive Performance in Indonesian Government Employees: A Theoretical Approach. Australasian Accounting, Business and Finance Journal, 19(2), 97–119. https://doi.org/10.14453/aabfj.v19i2.06
Sameer, S. K. (2024). The Interplay of digitalization, organizational support, workforce agility and task performance in a blended working environment: evidence from Indian public sector organizations. Asian Business and Management, 23(2), 266–286. https://doi.org/10.1057/s41291-022-00205-2
Santosa, D. F., Adil, A. S., Wikansari, R., & Oktariani, E. (2024). Improving the Internships Quality in Supporting Vocational College Students’ Job Search Success. Jurnal Aplikasi Manajemen, 22(1), 161–174. https://doi.org/10.21776/ub.jam.2024.022.01.13
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Shahidan, A. N., Abdul Hamid, S. N., & Ahmad, F. (2018). Mediating Influence of Work Engagement between Person-Environment Fit and Adaptive Performance. Journal of Business and Social Review in Emerging Economies, 4(1), 17–26. https://doi.org/10.26710/jbsee.v4i1.270
Sherehiy, B., Karwowski, W., & Layer, J. K. (2007). A review of enterprise agility: Concepts, frameworks, and attributes. International Journal of Industrial Ergonomics, 37(5), 445–460. https://doi.org/10.1016/j.ergon.2007.01.007
Suhandi, Hendra Wijayanto, & Samsul Olde. (2020). Dinamika Permasalahan Ketenagakerjaan Dan Pengangguran Di Indonesia. Jurnal Bina Bangsa Ekonomika, 13(1), 85–94. https://doi.org/10.46306/jbbe.v13i1.33
Sutikno, A. N. (2020). Bonus Demografi Di Indonesia. VISIONER : Jurnal Pemerintahan Daerah Di Indonesia, 12(2), 421–439. https://doi.org/10.54783/jv.v12i2.285
Wahjunianto, H. (2022). Enrichment: Journal of Management Workforce Agility : Improving Employee Performance from the perspective of a Competitive Work Environment. Enrichment: Journal of Management, 12(5). https://doi.org/10.35335/enrichment.v12i5.815
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Wisnumurti, Anak Agung Gede Oka; Darma, I Ketut; Suasih, N. N. R. (2018). Government Policy of Indonesia to Managing Demographic Bonus and Creating Indonesia Gold in 2045. IOSR Journal Of Humanities And Social Science (IOSR-JHSS, 23(1), 23–34. https://doi.org/10.9790/0837-2301072334
Zulfia, H., & Frinaldi, A. (2022). Urgensi Penerapan Budaya Inovasi Bagi Asn Dalam Meningkatkan Kinerja Organisasi Publik Dalam Mewujudkan Reformasi Birokrasi. JIPAGS (Journal of Indonesian Public Administration and Governance Studies), 7(1), 1–11. https://doi.org/10.31506/jipags.v7i1.17555
Alviani, D., Hilmiana, Widianto, S., & Muizu, W. O. Z. (2024). Workforce agility: a systematic literature review and research agenda. Frontiers in Psychology, 15(September). https://doi.org/10.3389/fpsyg.2024.1376399
Andrews, P. (2025). Adaptive policy for an adaptive public sector : why better design and evaluation won’t save us. European Public Mosaic.
Ardita, Lesi Silvia; Nugrohoseno, D. (2023). Peran Job Crafting dan Work Engagement sebagai Pemediasi Pengaruh Perceived Organizational Support terhadap Adaptive Performance. Jurnal Ilmu Manajemen, 11, 433–446.
BPS. (2025). Survei Angkatan Kerja Nasional Februari 2025. Jakarta: Badan Pusat Statistik.
Cedergren, A., & Hassel, H. (2024). Building organizational adaptive capacity in the face of crisis: Lessons from a public sector case study. International Journal of Disaster Risk Reduction, 100(October 2022), 104235. https://doi.org/10.1016/j.ijdrr.2023.104235
Charbonnier-Voirin, A., & Roussel, P. (2012). Adaptive performance: A new scale to measure individual performance in organizations. Canadian Journal of Administrative Sciences, 29(3), 280–293. https://doi.org/10.1002/CJAS.232
Emur, A. P., & Satrya, A. (2024). Examining Perceived Organizational Support, Work-Life Balance, and Role Breadth Self-Efficacy in Predicting Employee Adaptive Performance. Jurnal Manajemen Teori Dan Terapan| Journal of Theory and Applied Management, 17(3), 486–503. https://doi.org/10.20473/jmtt.v17i3.54856
Goodarzi, Besharat; Shakeri, Khosro; Ghaniyoun, Aram; Heidari, M. (2018). Assessment correlation of the organizational agility of human resources with the performance staff of Tehran Emergency Center. Journal of Education and Health Promotion, January, 1–6. https://doi.org/10.4103/jehp.jehp
Indriastuti, D., & Fachrunnisa, O. (2021). Achieving Organizational Change: Preparing Individuals to Change and their Impact on Performance. Public Organization Review, 21(3), 377–391. https://doi.org/10.1007/s11115-020-00494-1
Jo, Y., & Hong, A. J. (2022). Impact of Agile Learning on Innovative Behavior: A Moderated Mediation Model of Employee Engagement and Perceived Organizational Support. Frontiers in Psychology, 13(June), 1–14. https://doi.org/10.3389/fpsyg.2022.900830
Jonathan, G. M., & Reychav, I. (2024). Workforce Agility and Digital Transformation in the Public Sector. SIGMIS-CPR 2024 - Proceedings of the Computers and People Research Conference: Trust and Legitimacy in Emerging Technologies: Organizational and Societal Implications for People, Places and Power. https://doi.org/10.1145/3632634.3655869
Jundt, Dustin; Shoss, Mindy; Huang, J. (2015). Predicting Marital Happiness and Stability from Newlywed Interactions Published by : National Council on Family Relations Predicting Marital Happiness and Stability from Newlywed Interactions. Journal of Marriage and Family, 60(1), 5–22. https://doi.org/10.1002/job
Kusuma, M. E. A., & Wardoyo, B. (2023). Implementasi E-Government Pada Platform Karirhub. Jurnal Kebijakan Publik, 14(2), 131. https://doi.org/10.31258/jkp.v14i2.8188
Muduli, A. (2016). Exploring the Facilitators and Mediators of Workforce Agility: an empirical Study. Management Research Review, 1567–1586.
Muhaimin, L. O., Muthalib, A. A., & Nur, M. (2024). Implementasi Pengelolaan Kinerja ASN Berdasarkan Peraturan Menteri Pan & RB Nomor 6 Tahun 2022 Dalam Meningkatkan Kualitas dan Kapasitas ASN Pada Kantor Wilayah Kementerian Agama Provinsi Sulawesi Tenggara. Arus Jurnal Sosial Dan Humaniora, 4(2), 453–469. https://doi.org/10.57250/ajsh.v4i2.407
Nguyen, T., Le, C. V., Nguyen, M., Nguyen, G., Lien, T. T. H., & Nguyen, O. (2024). The organisational impact of agility: a systematic literature review. In Management Review Quarterly (Issue 0123456789). Springer International Publishing. https://doi.org/10.1007/s11301-024-00446-9
Park, S., & Park, S. (2019). Employee Adaptive Performance and Its Antecedents: Review and Synthesis. Human Resource Development Review, 18(3), 294–324. https://doi.org/10.1177/1534484319836315
Park, Y., Lim, D. H., Kim, W., & Kang, H. (2020). Organizational support and adaptive performance: The revolving structural relationships between job crafting, work engagement, and adaptive performance. Sustainability (Switzerland), 12(12). https://doi.org/10.3390/SU12124872
Petermann, M. K. H., & Zacher, H. (2022). Workforce Agility: Development and Validation of a Multidimensional Measure. Frontiers in Psychology, 13(March). https://doi.org/10.3389/fpsyg.2022.841862
Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: Development of a taxonomy of adaptive performance. Journal of Applied Psychology, 85(4), 612–624. https://doi.org/10.1037/0021-9010.85.4.612
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698
Rostiana, R., & Lie, D. (2019). Multi-dimensional Individual Work Performance: Predictors and Mediators. GATR Global Journal of Business Social Sciences Review, 7(1), 54–60. https://doi.org/10.35609/gjbssr.2019.7.1(7)
Sakti, P., Parimita, W., & Widyastuti, U. (2025). Factors Explaining Adaptive Performance in Indonesian Government Employees: A Theoretical Approach. Australasian Accounting, Business and Finance Journal, 19(2), 97–119. https://doi.org/10.14453/aabfj.v19i2.06
Sameer, S. K. (2024). The Interplay of digitalization, organizational support, workforce agility and task performance in a blended working environment: evidence from Indian public sector organizations. Asian Business and Management, 23(2), 266–286. https://doi.org/10.1057/s41291-022-00205-2
Santosa, D. F., Adil, A. S., Wikansari, R., & Oktariani, E. (2024). Improving the Internships Quality in Supporting Vocational College Students’ Job Search Success. Jurnal Aplikasi Manajemen, 22(1), 161–174. https://doi.org/10.21776/ub.jam.2024.022.01.13
Saptarini, N. I., & Mustika, M. D. (2023). Workforce Agility and Adaptive Performance in Government Institution: the Mediating Role of Work Engagement. Jurnal Manajemen Dan Kewirausahaan, 25(1), 55–62. https://doi.org/10.9744/jmk.25.1.55-62
Saputra, E., & Mutiawati, A. I. (2022). “Analisis Pada Pekerja Yang Mengalami Pemutusan Hubungan Kerja Karena Kesalahan Berat.†Jurnal Manajemen Dan Ekonomi Kreatif, 1(1), 42–51. https://doi.org/10.59024/jumek.v1i1.27
Shahidan, A. N., Abdul Hamid, S. N., & Ahmad, F. (2018). Mediating Influence of Work Engagement between Person-Environment Fit and Adaptive Performance. Journal of Business and Social Review in Emerging Economies, 4(1), 17–26. https://doi.org/10.26710/jbsee.v4i1.270
Sherehiy, B., Karwowski, W., & Layer, J. K. (2007). A review of enterprise agility: Concepts, frameworks, and attributes. International Journal of Industrial Ergonomics, 37(5), 445–460. https://doi.org/10.1016/j.ergon.2007.01.007
Suhandi, Hendra Wijayanto, & Samsul Olde. (2020). Dinamika Permasalahan Ketenagakerjaan Dan Pengangguran Di Indonesia. Jurnal Bina Bangsa Ekonomika, 13(1), 85–94. https://doi.org/10.46306/jbbe.v13i1.33
Sutikno, A. N. (2020). Bonus Demografi Di Indonesia. VISIONER : Jurnal Pemerintahan Daerah Di Indonesia, 12(2), 421–439. https://doi.org/10.54783/jv.v12i2.285
Wahjunianto, H. (2022). Enrichment: Journal of Management Workforce Agility : Improving Employee Performance from the perspective of a Competitive Work Environment. Enrichment: Journal of Management, 12(5). https://doi.org/10.35335/enrichment.v12i5.815
Wardoyo, B., Adil, A. S., & Hardiyono, H. (2023). Analisis Peluang Karier Pegawai Negeri Sipil di Kementerian Ketenagakerjaan akibat Perubahan Jabatan dari Struktural menjadi Fungsional. Accounting Profession Journal (APAJI), 5(2), 95–104.
Wisnumurti, Anak Agung Gede Oka; Darma, I Ketut; Suasih, N. N. R. (2018). Government Policy of Indonesia to Managing Demographic Bonus and Creating Indonesia Gold in 2045. IOSR Journal Of Humanities And Social Science (IOSR-JHSS, 23(1), 23–34. https://doi.org/10.9790/0837-2301072334
Zulfia, H., & Frinaldi, A. (2022). Urgensi Penerapan Budaya Inovasi Bagi Asn Dalam Meningkatkan Kinerja Organisasi Publik Dalam Mewujudkan Reformasi Birokrasi. JIPAGS (Journal of Indonesian Public Administration and Governance Studies), 7(1), 1–11. https://doi.org/10.31506/jipags.v7i1.17555
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2025-10-30
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Kusuma, M. E. A., Wardoyo, B. ., & Nurliawaty, N. . (2025). The influence of workforce agility and perceived organizational support on adaptive performance at public organizations manpower sector . Journal of Management Science (JMAS), 8(4), 629–637. Retrieved from https://www.exsys.iocspublisher.org/index.php/JMAS/article/view/719
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