The influence of distributive, procedural, and interactional justice on motivation: Job satisfaction as a mediating variable
Keywords:
Distributive Justice, Interactional Justice, Job Satisfaction, Motivation, Procedural JusticeAbstract
Organizational justice is one of the important factors in increasing job satisfaction and encouraging employee motivation. The purpose of this study was to see how the influence of distributive justice, procedural justice, and interactional justice on work motivation and job satisfaction as mediating variables. The sampling technique used a census involving all employees of the Regional Revenue Agency of West Kalimantan Province, namely 43 respondents. Data analysis used Structural Equation Modeling (SEM) with SmartPLS 4. The results showed that distributive and interactional justice had a positive and significant effect on job satisfaction and motivation. However, procedural justice only had a positive effect on job satisfaction and had no effect on motivation. On the other hand, job satisfaction was shown to mediate the influence of distributive justice, procedural justice and interactional justice on motivation. The practical implications of these findings can help organizations improve justice management and job satisfaction to support overall employee motivation.
References
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Herdiyanti, Arta, D. N. C., Yusuf, M., Sutrisno, & Suyatno, A. (2022). Pengaruh Penerapan Sistem Keadilan Distributif dan Keadilan Interaksional Terhadap Kepuasaan Kerja Pegawai Perusahaan. Jurnal Mirai Management, 7(2), 523–530. https://doi.org/10.37531/mirai.v7i3.2499
Jameel, A. S., Hamdi, S. S., Karem, M. A., & Ahmad, A. R. (2020). Organizational Justice and Job Satisfaction Among Nurses. UKH Journal of Social Sciences, 4(2), 61–69. https://doi.org/10.25079/ukhjss.v4n2y2020.pp61-69
Jasmine, I., & Edalmen, E. (2020). Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Dengan Motivasi Sebagai Mediasi. Jurnal Manajerial Dan Kewirausahaan, 2(2), 450. https://doi.org/10.24912/jmk.v2i2.7938
Karsim, K., Susilowati, E., Setiawan, W. B., Syafii, M., & Rijal, S. (2023). The Nurturing Job Satisfaction: Social Interactions and Work Environment via Empowering Motivation. Jurnal Informatika Ekonomi Bisnis, 5, 772–778. https://doi.org/10.37034/infeb.v5i3.645
Khafid, A., Putra, G. K., & Sri, U. S. (2023). PENGARUH JUSTICE CLIMATE , MOTIVASI KERJA DAN DISIPLIN KERJA Motivasi Kerja. 21(3), 278–289.
Komari, N., & Sulistiowati, S. (2020). Relationship between Organizational Justice and Counterproductive Work Behaviors. GATR Journal of Management and Marketing Review, 5(4), 206–212. https://doi.org/10.35609/jmmr.2020.5.4(2)
Lansart, T. A., Tewal, B., & Dotulng, L. O. . (2019). Pengaruh Kecerdasan Emosional, Dukungan Organisasi Dan Keadilan Organisasional Terhadap Kinerja Pegawai Di Biro Organisasi Sekretariat Daerah Pemerintah Provinsi Sulawesi Utara. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi (EMBA), 7(4), 5593–5602. https://ejournal.unsrat.ac.id/index.php/emba/article/view/26347
Lee, H. W., & Rhee, D. Y. (2023). Effects of Organizational Justice on Employee Satisfaction: Integrating the Exchange and the Value-Based Perspectives. Sustainability (Switzerland), 15(7). https://doi.org/10.3390/su15075993
Leto, A., & Dautbegović, A. (2023). Teachers’ Perception of Distributive Organizational Justice and Exposure to Stress in the Academic Context. DruÅ¡tvene i HumanistiÄÂÂÂÂÂke Studije (Online), 8(1(22)), 525–544. https://doi.org/10.51558/2490-3647.2023.8.1.525
Manalu, G. (2021). Analisis Pengaruh Status Kepegawaian Dan Motivasi. Jurnal Ilmu Manajemen Terapan, 2(3), 292–299. https://dinastirev.org/JIMT/article/view/367/268
Mohd Aznan, E. A., Hj Mohd Kassim, A. F., Othman, N., Yusof, M. K., & Amir, N. H. (2019). The Relationship Between Job Satisfaction and Social Skill. Jurnal Intelek, 14(2), 251–256. https://doi.org/10.24191/ji.v14i2.258
Montañez-Juan, M. I., GarcÃÂÂÂÂÂa-Buades, M. E., Sora-Miana, B., Ortiz-BonnÃÂÂÂÂÂn, S., & Caballer-Hernández, A. (2019). Work Design and Job Satisfaction: the moderating role of organizational justice. Revista Psicologia: Organizações e Trabalho, 19(4), 853–858. https://doi.org/10.17652/rpot/2019.4.17510
Nurwati, S. (2021). Determinasi Kepuasan Kerja Dan Kinerja Pegawai: Kompensasi Dan Lingkungan Kerja (Suatu Kajian Studi Literatur Manajemen Sumberdaya Manusia). Jurnal Ilmu Hukum, Humaniora Dan Politik, 1(2), 235–264. https://doi.org/10.38035/jihhp.v1i2.676
Retnowati, E., & Darmawan, D. (2022). Peningkatan Kinerja Karyawan Ditinjau Dari Sikap Kerja Dan Penegakan Keadilan Organisasi. ARBITRASE: Journal of Economics and Accounting, 3(2), 219–226. https://doi.org/10.47065/arbitrase.v3i2.490
Saputra, P., Mayasari, E., & Yakin, I. (2023). Analisis Pengaruh Quality of Work Life dan Motivasi Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja sebagai Variabel Mediasi pada Yamaha Banjarmasin. 3, 4232–4246.
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial Least Squares Structural Equation Modeling. Handbook of Market Research, November, 587–632. https://doi.org/10.1007/978-3-319-57413-4_15
Scheel, T. E., Otto, K., Vahle-Hinz, T., Holstad, T., & Rigotti, T. (2019). A Fair Share of Work: Is Fairness of Task Distribution a Mediator Between Transformational Leadership and Follower Emotional Exhaustion? Frontiers in Psychology, 10(November), 1–8. https://doi.org/10.3389/fpsyg.2019.02690
Siregar, M. (2019). Hubungan Antara Pemenuhan Kebutuhan Psikologis Dengan Semangat Kerja Pada Karyawan Bank Mandiri Cabang Balige. Jurnal Diversita, 5(1), 33–36. https://doi.org/10.31289/diversita.v5i1.2471
Versteegt, L., van Dijke, M., van Ruysseveldt, J., & van den Bos, K. (2022). When Employees Experience Low Levels of Job Autonomy, Fair Procedures Buffer Unfair Outcomes. Frontiers in Psychology, 13(July), 1–13. https://doi.org/10.3389/fpsyg.2022.784853
Wijaya, L. F. (2021). Sistem Reward Dan Punishment Sebagai Pemicu Dalam Meningkatkan Kinerja Karyawan. Journal MISSY (Management and Business Strategy), 2(2), 25–28. https://doi.org/10.24929/missy.v2i2.1681
Yusuf, M., & Suwardana, H. (2023). Relationship Motivation and Job Satisfaction on Employee Productivity. Innovation Research Journal, 4(1), 44. https://doi.org/10.30587/innovation.v4i1.5635
Ananda, Y., & Nazmah, N. (2023). Implications of Organizational Justice on Work Motivation in BJA Medan. JIMF (Jurnal Ilmiah Manajemen Forkamma), 7(1), 52. https://doi.org/10.32493/frkm.v7i1.35751
Andi Wardana, M., Yanita, I Wayan Eka Sudarmawan, Teguh Setiawan Wibowo, & Hendrik Pandiangan. (2023). The Analysis of Organizational Justice, Competence and Work Motivation to Improve The Performance. Jurnal Informatika Ekonomi Bisnis, 5, 421–427. https://doi.org/10.37034/infeb.v5i2.589
Andriani, P., Widia, E., & Patiro, S. P. S. (2023). Determinasi Keadilan Prosedural, Keadilan Interaksional, Keadilan Distributif Dengan Motivasi Kerja Sebagai Variabel Intervening Terhadap Kepuasan Kerja Karyawan Di Rsud Raja Ahmad Tabib [Determination of Procedural Justice, Interactional Justice, Distrib. DeReMa (Development Research of Management): Jurnal Manajemen, 18(1), 62. https://doi.org/10.19166/derema.v18i1.6574
Arsyam, M., & M. Yusuf Tahir. (2021). Ragam Jenis Penelitian dan Perspektif. Al-Ubudiyah: Jurnal Pendidikan Dan Studi Islam, 2(1), 37–47. https://doi.org/10.55623/au.v2i1.17
Ashraf, M., Chandio, J. A., & Javed, R. (2020). Agree To Disagree: Fairness Perception, Employee Dissent, and Psychological Capital. Journal of Entrepreneurship Education, 23(5), 1–17.
Bahtiar Nur Syahbana, & Epsilandri Septyarini. (2021). Peran Mediasi Kepuasan Kerja pada Pengaruh Keadilan Distributif dan Keadilan Prosedural terhadap Komitmen Afektif Studi Pada Kantor Dinas Koperasi dan Usaha Mikro Kabupaten Pacitan. Jurnal Manajemen, 11(2), 112–129. https://doi.org/10.30656/jm.v11i2.3017
Baskoro, B. D., Suherman, S., Jayadi, J., & Sudarmadji, S. (2021). Pengaruh Keadilan Organisasi Terhadap Perilaku Inovatif Pekerja Konstruksi: Peran Mediasi Berbagi Pengetahuan. Maker: Jurnal Manajemen, 7(1), 26–44. https://doi.org/10.37403/mjm.v0i0.228
Chen, C., Zhang, K. S., Chen, C. M., & Pao, L. S. (2023). The Impact Between Motivational Potential Characteristics of Job and Job Satisfaction: A Moderation Model of Personality Traits in a High-Tech Industry. International Journal of Asian Business and Information Management, 14(1), 1–19. https://doi.org/10.4018/IJABIM.325650
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386–400. https://doi.org/10.1037/0021-9010.86.3.386
Cropanzano, R., Anthony, E. L., Daniels, S. R., & Hall, A. V. (2017). Social exchange theory: A critical review with theoretical remedies. Academy of Management Annals, 11(1), 479–516. https://doi.org/10.5465/annals.2015.0099
Dalimunthe, L., Limakrisna, N., & Lusiana, L. (2023). Employee Performance Model Through Job Satisfaction: Distributive Justice and Procedural Justice at the Padang Sidempuan City Health Office. International Journal of Social Science and Business, 7(2), 397–405. https://doi.org/10.23887/ijssb.v7i2.53739
Fahr, A. (2008). Structural Equation. In The International Encyclopedia of Communication. https://doi.org/10.1002/9781405186407.wbiecs108
Fatimah, A. (2022). AFEKSI : Hubungan Kepuasan Kerja Dengan Kesejahteraan Psikologis (Psychological Well Being) Pada Karyawan Pabrik Rokok (Studi Pada Karyawan yang Tidak Menerima Gaji Sesuai UMK pada PT Sampoerna Malang). AFEKSI : Jurnal Psikologi, 1, 7–10. http://jurnal.anfa.co.id
Fauziah, I. M., & Rachmawati, R. (2020). Pengaruh Pengembangan Talenta terhadap Kepuasan Kerja, Kinerja Tugas, dan Komitmen Afektif dengan Mediasi oleh Keadilan Distributif dan Moderasi Keadilan Prosedural The Effect of Talent Development on Job Satisfaction, Task Performance, and Affective Comm. Jurnal Manajemen Dan Usahawan Indonesia •, 44(1), 17–30.
González-Cánovas, A., Trillo, A., Bretones, F. D., & Fernández-Millán, J. M. (2024). Trust in leadership and perceptions of justice in fostering employee commitment. Frontiers in Psychology, 15(January), 1–10. https://doi.org/10.3389/fpsyg.2024.1359581
Herdiyanti, Arta, D. N. C., Yusuf, M., Sutrisno, & Suyatno, A. (2022). Pengaruh Penerapan Sistem Keadilan Distributif dan Keadilan Interaksional Terhadap Kepuasaan Kerja Pegawai Perusahaan. Jurnal Mirai Management, 7(2), 523–530. https://doi.org/10.37531/mirai.v7i3.2499
Jameel, A. S., Hamdi, S. S., Karem, M. A., & Ahmad, A. R. (2020). Organizational Justice and Job Satisfaction Among Nurses. UKH Journal of Social Sciences, 4(2), 61–69. https://doi.org/10.25079/ukhjss.v4n2y2020.pp61-69
Jasmine, I., & Edalmen, E. (2020). Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Dengan Motivasi Sebagai Mediasi. Jurnal Manajerial Dan Kewirausahaan, 2(2), 450. https://doi.org/10.24912/jmk.v2i2.7938
Karsim, K., Susilowati, E., Setiawan, W. B., Syafii, M., & Rijal, S. (2023). The Nurturing Job Satisfaction: Social Interactions and Work Environment via Empowering Motivation. Jurnal Informatika Ekonomi Bisnis, 5, 772–778. https://doi.org/10.37034/infeb.v5i3.645
Khafid, A., Putra, G. K., & Sri, U. S. (2023). PENGARUH JUSTICE CLIMATE , MOTIVASI KERJA DAN DISIPLIN KERJA Motivasi Kerja. 21(3), 278–289.
Komari, N., & Sulistiowati, S. (2020). Relationship between Organizational Justice and Counterproductive Work Behaviors. GATR Journal of Management and Marketing Review, 5(4), 206–212. https://doi.org/10.35609/jmmr.2020.5.4(2)
Lansart, T. A., Tewal, B., & Dotulng, L. O. . (2019). Pengaruh Kecerdasan Emosional, Dukungan Organisasi Dan Keadilan Organisasional Terhadap Kinerja Pegawai Di Biro Organisasi Sekretariat Daerah Pemerintah Provinsi Sulawesi Utara. Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi (EMBA), 7(4), 5593–5602. https://ejournal.unsrat.ac.id/index.php/emba/article/view/26347
Lee, H. W., & Rhee, D. Y. (2023). Effects of Organizational Justice on Employee Satisfaction: Integrating the Exchange and the Value-Based Perspectives. Sustainability (Switzerland), 15(7). https://doi.org/10.3390/su15075993
Leto, A., & Dautbegović, A. (2023). Teachers’ Perception of Distributive Organizational Justice and Exposure to Stress in the Academic Context. DruÅ¡tvene i HumanistiÄÂÂÂÂÂke Studije (Online), 8(1(22)), 525–544. https://doi.org/10.51558/2490-3647.2023.8.1.525
Manalu, G. (2021). Analisis Pengaruh Status Kepegawaian Dan Motivasi. Jurnal Ilmu Manajemen Terapan, 2(3), 292–299. https://dinastirev.org/JIMT/article/view/367/268
Mohd Aznan, E. A., Hj Mohd Kassim, A. F., Othman, N., Yusof, M. K., & Amir, N. H. (2019). The Relationship Between Job Satisfaction and Social Skill. Jurnal Intelek, 14(2), 251–256. https://doi.org/10.24191/ji.v14i2.258
Montañez-Juan, M. I., GarcÃÂÂÂÂÂa-Buades, M. E., Sora-Miana, B., Ortiz-BonnÃÂÂÂÂÂn, S., & Caballer-Hernández, A. (2019). Work Design and Job Satisfaction: the moderating role of organizational justice. Revista Psicologia: Organizações e Trabalho, 19(4), 853–858. https://doi.org/10.17652/rpot/2019.4.17510
Nurwati, S. (2021). Determinasi Kepuasan Kerja Dan Kinerja Pegawai: Kompensasi Dan Lingkungan Kerja (Suatu Kajian Studi Literatur Manajemen Sumberdaya Manusia). Jurnal Ilmu Hukum, Humaniora Dan Politik, 1(2), 235–264. https://doi.org/10.38035/jihhp.v1i2.676
Retnowati, E., & Darmawan, D. (2022). Peningkatan Kinerja Karyawan Ditinjau Dari Sikap Kerja Dan Penegakan Keadilan Organisasi. ARBITRASE: Journal of Economics and Accounting, 3(2), 219–226. https://doi.org/10.47065/arbitrase.v3i2.490
Saputra, P., Mayasari, E., & Yakin, I. (2023). Analisis Pengaruh Quality of Work Life dan Motivasi Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja sebagai Variabel Mediasi pada Yamaha Banjarmasin. 3, 4232–4246.
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2021). Partial Least Squares Structural Equation Modeling. Handbook of Market Research, November, 587–632. https://doi.org/10.1007/978-3-319-57413-4_15
Scheel, T. E., Otto, K., Vahle-Hinz, T., Holstad, T., & Rigotti, T. (2019). A Fair Share of Work: Is Fairness of Task Distribution a Mediator Between Transformational Leadership and Follower Emotional Exhaustion? Frontiers in Psychology, 10(November), 1–8. https://doi.org/10.3389/fpsyg.2019.02690
Siregar, M. (2019). Hubungan Antara Pemenuhan Kebutuhan Psikologis Dengan Semangat Kerja Pada Karyawan Bank Mandiri Cabang Balige. Jurnal Diversita, 5(1), 33–36. https://doi.org/10.31289/diversita.v5i1.2471
Versteegt, L., van Dijke, M., van Ruysseveldt, J., & van den Bos, K. (2022). When Employees Experience Low Levels of Job Autonomy, Fair Procedures Buffer Unfair Outcomes. Frontiers in Psychology, 13(July), 1–13. https://doi.org/10.3389/fpsyg.2022.784853
Wijaya, L. F. (2021). Sistem Reward Dan Punishment Sebagai Pemicu Dalam Meningkatkan Kinerja Karyawan. Journal MISSY (Management and Business Strategy), 2(2), 25–28. https://doi.org/10.24929/missy.v2i2.1681
Yusuf, M., & Suwardana, H. (2023). Relationship Motivation and Job Satisfaction on Employee Productivity. Innovation Research Journal, 4(1), 44. https://doi.org/10.30587/innovation.v4i1.5635
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2025-01-10
How to Cite
Fitriani, F., Hasanudin, H., Mayasari, E., & Shalahuddin, A. (2025). The influence of distributive, procedural, and interactional justice on motivation: Job satisfaction as a mediating variable . Journal of Management Science (JMAS), 8(1), 233–242. Retrieved from https://www.exsys.iocspublisher.org/index.php/JMAS/article/view/605
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